To cancel your order, please contact our Customer Service team on 056 996 6810 within one hour of order.
Unfortunately, we cannot amend your order. If you need to remove items from your order, you may raise a request to cancel the order and place a new order on our website for the desired items.
Our customer service team will contact you for confirmation of the order. Once the order is confirmed in this manner, it cannot be cancelled.
You may contact our customer service team at 056 996 6810 to check your order status or you can find it from track your order alternatively. You may also write to us at firstname.lastname@example.org Please do include your order number to expedite your request. You will find the order number in the confirmation email sent to you.
Alternatively the order status is also available online. Login to your account and click My Orders to view the status of the order.
- Please sign-in to your account with your login details.
- Click on the desired product category (Beers, Wines & Spirits) mentioned on the top of the page.
- Browse through our range of products and click on “Add to Cart” button to select your preferred item.
- The product(s) you’ve selected will be added to your cart.
- You may continue shopping and adding additional items to your cart.
- To view your cart, click on the Cart Icon on the top right corner of the page.
- While in your cart you may change the quantity of the selected items.
- You may do so by clicking or button available next to each item.
- After selecting your desired quantity, click “update cart” button to reflect the changes.
- When you are ready to checkout, click on “Place Order” button which is below your cart total
- If you are a returning customer, your last updated address will be auto filled. You may change your contact details and address as required.
- If you are a new customer, kindly update your name, contact details and address.
- You will be asked to verify your email ID / phone number if your order was placed for the first time with that email ID / phone number.
- Review your order summary and choose your preferred payment method
- Once you’ve reviewed your order, click on the “Confirm Order” button.
- You will get an order confirmation via email on successful submission of your order.
You may contact our customer service team via email at email@example.com or via phone at 056-9966-810. Our team is available from Saturday to Thursday 9:00am to 5:00pm.